Don’t panic if the Camera Not Working on Macbook error comes up.
Till now, your Mac’s Camera has worked flawlessly, and you have never had a problem with it, then suddenly, you notice your Camera has a black screen that won’t go, or it showed an error message saying, “There is no connected camera.”
The Mac camera not working on MacBook can, with surprise, appear across just any Mac, be it an iMac, a MacBook Air/ Pro.
While you might make the mistake of thinking this is a hardware problem, it is far from the truth. Mac camera is not working issue is most probably an application problem unless, of course, there’s any physical damage to your Mac.
If you are currently facing this particular issue, we recommend you go through our little guide of quick solutions you can use if your Mac camera is not working.
BUT, before we jump into fixing the problems with the Mac camera, let’s gather up some reasons what might have caused the issue.
- Un-updated applications.
- Multiple applications using Camera simultaneously
- Problem with screen time settings
- Problem with external camera USB
- Internet connectivity and more.
- How to know Your Mac Camera not working on MacBook as it should?
- How to get your Mac Camera working again?
- Fix 1- Restart or use safe mode
- Fix 2- Check the application’s settings.
- How to check which application currently has access to the Mac camera?
- Fix 3- Reset the SMC.
- Fix 4- Reset NVRAM/ PRAM
- Fix 5- Update your Mac
- Fix 6- Scan your Mac for malware.
- Fix7- Kill the VDCAssistant and AppleCameraAssistant Processes
- Fix 8- Check if the External Webcam has problems.
- Other easy, quick fixes to troubleshoot Mac camera not working
How to know Your Mac Camera not working on MacBook as it should?
Mostly, everyday issues users come across with Mac Camera are majorly related to the video quality- while these issues are yet minor, they still can upset the user. Some of them being- blurry images, choppy frame-rated, and on-screen artefacts.
The problem doesn’t just stop there. Users have also faced some find times when their Mac has shown “camera doesn’t recognize” error, or “there is no camera connected.”
Regardless of what issues you are facing with your Mac camera connectivity, we are here to give you a short guide that will for sure get your problems with the Mac camera not working gone.
How to get your Mac Camera working again?
Here, we are giving you seven easy, simple, and quick fixes you should utilise to ensure your Mac Camera is working fine once more.
Fix 1- Restart or use safe mode
Before moving on to any other solutions to fix the Camera problem not being recognised or not being connected, restart your Mac on a safe mode.
By considering your Mac’s restart, you give the applications that reuse the Camera a fresh restart; this can even though, however, optimally can sort out the issue of the Camera not working.
Restarting your Mac computer in safe mode can fix your problem. This solution is also the easiest Fix you can carry out to fix the issues.
Giving your Mac the option to restart will close any application using a camera and take away the application’s access to the running applications.
To restart your Mac computer on safe mode, follow these steps-
- First, turn off your Mac.
- After your Mac has completely turned off, immediately turn on your Mac and press and hold the Shift key.
- Once you have held the shift key for a while, you’d notice a Login screen. Release the Shift key once you do.
- Login into your Mac.
- Once you have logged in, your Mac is then Run in Safe Mode.
- Open your Camera if it is working.
- Once you have tested your camera, you now know if it is working or not.
- Restart your Mac to return its status back to normal; this will exit safe mode.
- Test your Camera again, if it is working or not.
If your Camera is working, congratulations, the issue of “camera not working” is solved. If not, move onto the next Fix.
Fix 2- Check the application’s settings.
Regardless of which application you are using to run your Camera, it is essential to check the setting that particular application has applied for the Camera.
Some of the applications you might be using, FaceTime, Zoom, Skype, Meet, etc. these applications use their preferences on how to use the Camera.
To check the Applications settings, simply go to the preferences settings in that particular application and see what might have caused the Camera not to work.
Quit other apps that may be Macs using the Camera.
It is not always clear which application is currently using the Camera. Even though only one application can access the Camera, no other application can access it while another application uses it.
However, it is not always clear which application currently has access to the Camera or uses it.
Apple does have a camera indicator light that remains on when the camera is in use. That’s only how you could know if the Camera is working or not.
How to check which application currently has access to the Mac camera?
Follow the steps below to know-how-
Look for the application that requires access to the Camera over the Dock. These applications include- Skype, FaceTime, Meet, Zoom, PhotoBotth, and even your browser.
Locate the activity monitor app via- Applications> Utilities>Activity monitor, and open it.
Now, on the Dock and activity monitor, you need to quit any application using the Mac Camera.
Fix 3- Reset the SMC.
SMC stands for System Management Controller, which is responsible for controlling Macs function.
Resetting SMC could involve a two-step process. The first strep resolves the problem, whereas the second step is the Best Fix for fixing the Camera not working on the Mac issue.
In the first step, you need to shut down your Mac.
- Once you have shut down your Mac, and once it has shut off completely, keep pressing and holding on to the power button for a couple of seconds (ten seconds would be good.)
- Release the power button and wait for couple more seconds.
- On the final step, turn your Mac on again.
- Doing this will reset your SMC.
The above steps will reset your SMC. Check if the camera work now. If not, move on to the second process of resetting the SMC.
Similar to the first step of resetting the SMC, you first need to shut off your Mac.
Once your Mac has completely shut off, you need to press and hold the right Shift key, left Option key, and left control key for seven seconds.
Still holding the keys, press and hold the power button for the same amount of time.
Let go of all the buttons you have been holding and wait for some time, then press the power button again and turn your Man on.
Resetting SMC should solve the issue of the Camera not working on Mac; it’s good. If not, move on to the next Fix.
Fix 4- Reset NVRAM/ PRAM
Resetting NVRAM/PRAM is simple and relatively easy than resetting SMC.
Before you move on to resetting PRAM/NVRAM, let us make a note here that not knowing whether your Mac has PRAM or NVRAM, regardless of this Fix, will work for both.
Follow the steps below to reset PRAM/ NVRAM-
- The first action you need to take is to shut off your Mac and make sure no USB devices are connected. The mouse and Keyboard are the exceptions. As you need them, you reserve an input to your Mac.
They are required and do not require disconnection.
2. Hold down the Power button and hold down ⌘ + option + P + R right after.
3. Keep on holding down on the keys until your Mac restarts, and you notice it second starting up, and the Apple logo appears and disappears a second time.
4. Once the previous step is completed, and Apple Logo has appeared the second time, check the startup disk, date, and time and display sections of system preferences to make sure everything looks good and as it should.
If you notice anything weird or not as it should, your can choose to change it. You can see and change some of the keyboard layout, mouse tracking, and volume preferences.
Once you have finished taking the steps above, know you have successfully reset the PRAM/NVRAM. You can now check the working of your Camera and if the issues have been resolved.
If the problem of mac camera not working is solved, congratulations! If resetting NVRAM/PRAM Fix has not worked for you, move on to the next solution.
Fix 5- Update your Mac
If you work with your Mac regularly, you’d already know having a computer that is not up to date can cause your Mac to act out. Hence, it is essential to have your MacOS keep updated.
To check if your macOS is updated or to Update your macOS follow the steps below-
- Click on the System Preferences from the Apple Menu.
- Check if there’s any update available.
- If the Update is available- Click on Update now.
- Once you have clicked on Update Now, follow all the on-screen instructions without missing any.
- You can also check the box saying “Automatically keep my Mac up to date” ( Checking this box will ensure that your Mac automatically gets updated)
If you want to update earlier versions of macOS software, be it- macOS High Sierra, Sierra, you need to open Apply Store on your Mac and open the Updates Tab.
If this Fix hasn’t worked for you, we request you to move onto the next Fix.
Fix 6- Scan your Mac for malware.
Getting malware can malfunction your Mac’s camera and malfunction other applications, and mess up the woking of files and functions.
CleanMyMac X is an optimisation and maintenance tool that searches through old files, unused files, build app crashes and helps install unnecessary application completely off your Mac without leaving any leftover bits on the drive.
CleanMY<Ac X checks for a plethora of malware and viruses and handles them in the best way possible and to get your Mac free of malware and viruses instantly.
Fix7- Kill the VDCAssistant and AppleCameraAssistant Processes
VDCAssiatant and AppleCameraAssistant control the functioning of the Webcam that runs in the background. Similar to any other process on your Mac computer, these two processes can also stop working at any time.
Usually, when any of these processes crashes, they are automatically regenerated by the machine.
Thought, anytime the machine fails to do so, it could be performed manually through terminal command.
To open the terminal command, go to applications and utilities.
Type this command – sudo killall VDCAssistant;sudo killall AppleCameraAssistant
And press Enter.
Type your admin password to authenticate and try to use your Webcam again.
Fix 8- Check if the External Webcam has problems.
If you are using an External camera on your Mac and your Camera is not working, there could be a reasonable possibility of having something wrong with the Camera.
The Camera, your Mac, is using could develop either software or hardware or both. It is crucial getting to the root of the malfunction to acknowledge the issues and then finally resolving.
If your External Camera has software/ compatibility/ incorrect settings applied, there could quickly be sorted with a quick troubleshooting session. However, for hardware issues, you have to check the Camera to give a good inspection.
If the problems stay persistent, you can connect with a technician.
Other easy, quick fixes to troubleshoot Mac camera not working
Check your internet connectivity.
The very first thing you have to do is to check your internet connectivity. If you are using wifi make sure you are connected to the internet.
Check if your Mac’s internal Camera is detected.
If you cannot detect your Mac internal camera, it would be an excellent choice to look into the internal camera settings and select any setting options incorrectly.
Suppose you find any Camera setting applied incorrectly and preventing the use or malfunctioning of Mac’s Camera.
In that case, you have to apply changes to settings and reset your camera to default.
We suggest setting them to the default. Setting to default will get your Camera back to the default settings will reset the Camera, and it is working as initially before the malfunctioning.
Check WIFI connectivity
Check the connectivity of your WIFI or any other means of internet connection you are using. If you have issues with frame drops or choppy video, this could simply be because of poor internet/ WIFI connectivity.
Video recording and streaming requires a good WIFI,
Check the camera indicator light on your Mac.
An indicator light on the side of your Camera suggests that your Camera is working. If you dong see a green light glowing beside your Macs’ Camera, it’s probably because your Camera is not in use.
In this case, you either need to check if your Camera is accessible by the application you are using. Give access to the Camera by changing the setting/ granting application cameras access.
Check screen time permissions.
Screen time check the preference of an application for its time of usage. With Mac, screen time.
It could also get controlled via privacy restrictions.
To check the screen time permission is not restricted, follow the steps below-
- Click on the Apple logo and make your way to system preferences.
- Select Content and privacy are given in the left sidebar.
- Select apps.
In this step, you have to be mindful that you check for Content and privacy restrictions settings.
Once you have located Content & privacy settings, set it to OFF.
Content & privacy restrictions should stay turned off.
Reinstall the application you are trying to use.
The final Fix for the Camera is not working on reinstalling the application you are trying to use a camera.
Improper/ incomplete updates can cause incompatibility or malfunctioning of the Camera. The same could also occur if you have recently changed applications settings, leading to the Camera not working.
Even building up caches and old usable files within the application can cause the malfunction of Mac’s Camera. Deleting/ uninstallation and reinstallation of the application is an excellent fix.
Question: Would the above solutions work if I want my Mac’s Camera to work on Zoom?
Answer- Yes. Irrelevant of the applications you are using, the above solutions will give you a working camera and a smooth video quality without dropping off frames. Make a check no unnecessary applications are running in the background that requires constant access to the Camera.
Question- My Mac’s showing no connected camera. What could be the issue and the solution?
Answer- There could be multiple reasons that can cause your Mac camera to not function. In this article, we have tried to cover the top reasons that could lead to your Mac camera not working. Above, we have also mentioned a good number of quick fixes and Fastrack fixes that you can apply to your Mac and improve the working of your Mac camera steadfast.
Above, we have tried covering the maximum issues and reasons that could lead to the Mac camera not working on MacBook issue and further figure out what could be wrong with your Mac’s Camera.
We assure going through our article and applying our fixes will fix the issues of the Mac camera not working. We recommend you to stay patient and go through our list of fixes and see for yourself which fix worked out for you.
Let us know which fix helped you fix your Macs’ Camera.
Note- If none of our proposed fixes has worked for you for sorting the Mac Camera’s issues not working on MacBook, you can get connected with the Apple store or authorised Apple technician. You can also choose to Contact Apple’s telephone support.